First Review in from 2013:
I previously used to work on every vehicle I owned, but not any more thanks to Ron and his shop! I have been using their shop for about 2 years now and I have zero complaints. Ron explains everything very well and when he says he will get it done that day, it's done that day! Fair prices for great service even though I'd pay a little extra due to their honesty, reliability and great service.
In short, I have had to fix multiple issues with the quality of work being done.The two biggest problems I encountered:
Good shop. Fast service. Honest evaluation and price.
Now I know that I could of called Ron up and re-scheduled it to be fixed (because other small thing did happen out of his control on other projects and he did stand behind it) however the time and inconvenience involved was not worth it.
I wish I could give this shop 0 stars. My wife took our car to this shop for an inspection, when she got the car back they said it failed and needed brakes and new lower control arms. I told her not to authorize the work as they were trying to charge $900. after we got the car back the front shakes really bad when braking at highway speeds. My wife took the car back twice to get it fixed and it did not help. I pulled the front wheels off to see what they did to the car and found a cross threaded lug nut that stripped the wheel stud. I told her to take the car back for them to fix their mistake by replacing the stud. They gave the car back to her and said it was fixed, I looked when I came home and all they did to fix the stud was cut the stripped threads off and called it good. this is unacceptable and dangerous. they can't even fix a simple part that THEY ruined. our car still shakes and it did not do this before visiting the shop. but I will NEVER take our car or any other car there for anything. I would steer anyone thinking of getting work done here far away from this incompetent shop. all this happened from a state inspection, I would hate to see what kind of job they would do on an actual repair.
Do not go here. They are rude and have made major mistakes twice on my car. Last year they replaced my serpentine belt and it snapped a week later, breaking my car down in the middle of an intersection. This year they inspected my car and did $450 worth of work and forgot to change my inspection sticker which costed me $250 in parking tickets.
They failed me for things that werent even bad and were charging me $678
2) We also had a power steering line dump all the fluid into our driveway after being replaced 2 weeks later. The technicians did not properly tighten the clamps.
Don't go here!!! They lie and make you get new parts and work that isn't even needed!
Now routine work that isn't heavily involved we have had very solid results. But on larger projects it just seems that attention to detail could use a little refining.
I am editing this review after 5 years of using this garage on the 5 vehicles I own.
1) Improperly used gaskets on the exhaust manifold to the down pipe that blew out 5 months later.
East Petersburg Auto Services is a US Car Repair based in East Petersburg, Pennsylvania. East Petersburg Auto Services is located at 5988 Main St, East Petersburg, PA 17520, USA.
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